| | Do you ship internationally? |
| | Yes, we ship internationally. You should see the available shipping options to your country as you go through checkout. If you get an error instead of a shipping option during checkout, please email us at wgwear@gmail.com with your location and we will get it fixed. Depending on your delivery location and order size, your order might be subject to import taxes imposed by the country of delivery. If your country does have taxes on imports, these import taxes are not covered by the postage charge on your order with Wizeguyztees, and you will be required to pay them to receive your package.
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| | Do you ship to APO / FPO addresses?
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| | Yes, we ship to APO and FPO addresses. Since we use the United States Postal Service, customers shipping to APO or FPO addresses should put the United States as their country and use domestic shipping options and rates. |
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| | We accept payment by Visa, Mastercard, Discover, American Express, and Pay Pal. |
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| | What shipping methods are available and how much do they cost?
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| | We ship via the United States Postal Service. Our rates are based on your location, the weight of your package, and the shipping method that you choose. To calculate the cost of shipping for your order, put in your address during checkout and click continue. If you have any questions about shipping please email us at wgwear@gmail.com.
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| | How do your shirts fit? |
| | Our T-Shirts are printed on American Apparel, which are cut to be a bit more fitted than your standard t-shirt. They are also 100% cotton so you can expect them to shrink a bit. We have placed a direct link on each of our t shirt product pages that will show the exact measurements of the American Apparel t shirt. |
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| | How do I exchange a shirt I purchased?
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| | Unworn/unwashed shirts can be exchanged within 30 days of delivery. You may exchange any shirt for a different design or same design/different size by simply emailing wgwear@gmail.com and letting us know what you ordered and what you are wanting to exchange. We will then have you ship your current item back to us in which you will need to cover the cost of shipping. Once recieved, we will pay to ship the new item back to you. Any exchange based on an error that we made will be verified. If we did in fact ship you the wrong shirt/size from what you ordered, we will handle all shipping costs to send you the correct order and you may keep the shirt that was sent to you in error as well. Mail any return items to: Wizeguyztees P.O. Box 5479 Frisco, TX. 75035
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| | I just placed an order but I want to make a change, what do I do? |
| | If you just placed an order and made a mistake on your order or would just like to change something, please email us at wgwear@gmail.com and let us know. If your order has not been shipped out yet, we should be able to make the change for you. Please include the order number (if you have it), the name the order was placed under, the email address used for the order, and what you would like changed. If the order was already shipped out and we shipped you the correct product from your original purchase, you will need to contact us and pay to ship it back. We will then pay to ship the new item back out to you. Mail any return items to: Wizeguyztees P.O. Box 5479 Frisco, TX. 75035
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| | Why didn’t I receive a confirmation email? |
| | Some email providers mark our confirmation emails as spam or block them completely. You can check your spam folder to see if the email arrived there. If you are not able to find it there you can email wgwear@gmail.com and we can confirm that the order was placed. |
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| | Do your shirts ever go on backorder?
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| | If for some reason you place an order and we find that it is out of stock, we will notify you right away. Printing new batches can take 1-2 weeks so we will be happy to either refund your purchase or you can keep the order and when we ship it to you in 1-2 weeks we will send you another t shirt of your choice FREE of charge for the inconvenience. |
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| | What name will appear on my credit card bill?
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| | The name on your credit card bill will be WIZEGUYZTEES.COM, or WG WEAR, INC. WG WEAR, INC. is the legal name of our company. |
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| | Do you sell shirts wholesale?
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| | Retailers interested in wholesale information should contact us at wgwear@gmai.com Please include your contact information, what store you are purchasing for, and a valid employer ID number. |
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| | Can we send you pictures wearing your t shirts? |
| | Yes, we have a featured member box on the homepage that we will include your picture on and will forever place you in the photo page that will continue to grow. Every month, the best picture sent to us of yourself wearing our t shirt (no nudity please) will recieve a FREE t shirt of your choice. We will email you if you are a chosen winner and you can pick out your t shirt at that point and we will cover the shipping cost as well. If you have any questions that were not address here or you have some other concern please let us know at orders@snorgtees.com
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